We Follow the Latest Dental Fee Guide!
Kingsland Family Dental Care understands that dental insurance and finances can be confusing. We are pleased to announce that we follow the latest ADA&C Dental Fee Guide. Additionally, we also offer the convenience of direct billing to your insurance company! By doing this, we make it easy for everyone to obtain the dental treatments necessary for optimum health and wellness.
Sife – Dental Administrator
About Dental Insurance
Dental insurance benefits are used to help cover the cost of your dental care. At Kingsland Family Dental Care, we are here to help you maximize these benefits; please contact us at (403) 255-1591 for a complimentary consultation to discuss your dental needs and to help determine your insurance benefits coverage.
At Kingsland Family Dental Care, we help you obtain the maximum use of your dental insurance benefits. To guarantee accuracy when dealing with your insurance company, it is very important that you bring your insurance information with you. Remember, dental insurance is typically intended to cover some, but not all, of the costs associated with your dental care. Reimbursement amounts are not, and never have been, a guideline for quality care.
Convenient Payment Options
Payment for services is expected on the day of service. We offer several payment options for your convenience:
- Credit Card: Visa, MasterCard
- Interac Direct Payment
- Direct Billing
We are always happy to submit your dental insurance claims for you. We will work with you to ensure that your benefits are utilized according to your policy. Remember, dental insurance is intended to cover some, but not all of the cost of your dental care. The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our patients for similar services. Your policy may base its eligible fee on a fixed fee schedule, which may or may not coincide with our usual fees. You should be aware that different insurance carriers vary greatly in the types of coverage available and that group benefits are designed based on options your employer has chosen for you.
Frequently Asked Questions about Dental Insurance
Do you follow the dental fee guide?
Yes, we follow the latest ADA&C Dental Fee Guide.
Do you offer direct billing?
We are pleased to offer direct billing to insurance as long as the policyholders Benefit Provider will allow us and as long as we have an active credit card number on file to cover any unpaid balances.
What costs will my insurance company cover?
Unfortunately, we are unable to know exactly what every patient’s dental benefits will pay. We will do our best to provide you with an estimated patient portion, but it is the responsibility of the patient to know the details of their insurance plan and to inform us when changes occur to the plan, what is covered by the policy and who is covered under the policy. Please be aware that due to privacy laws, we are not able to access information on your behalf from your insurance provider. It is helpful if you have a booklet or form with these details to bring to your appointment.
What factors do you consider when providing an estimate for treatment?
Estimates for your treatment are based on the most recent information we have on file. If you’re concerned about exactly what costs you’ll be responsible for, simply ask about our ‘Pre-Determination.’
What is a ‘Pre-Determination’?
A Pre-Determination provides you with the exact cost of the treatment. Upon request, we will submit this information to your insurance provider before completing any treatment. While this may delay your treatment, you will know an estimated of what (if any) out-of-pocket costs you may be required to pay. We ask that you please provide us with your estimate so that we can help you understand your treatment coverage.
What payment options are available to me?
We require payment in full for your patient portion at the time of treatment. We accept MasterCard, Visa and Interac (Debit). We also offer financing options; please contact us to learn more.
What is the best way to budget for my treatment?
We’re happy to put together a detailed treatment plan with the associated costs clearly outlined so that you can budget for each appointment accordingly. We can also prioritize treatments so that you can attend to the most urgent treatments right away and then plan further treatments over time.
My dental insurance said it pays 100% for my dental treatments: why do I still owe you money?
We hear this question often. Usually, the patient has looked at his EOB (explanation of benefits statement) which tells you what the provider paid, or they check their plan booklet and sees that the fee charged by the dentist exceeds the fee guide amount set by the Benefit Provider. The problem is that the fee covered by the provider is whatever has been negotiated between your employer and the Benefit Provider and is directly dependent upon the premium paid for your specific benefit policy. That is why the coverage can vary even among the employees of the same company or other patients covered by the same Benefit Provider. If you have any questions about dental insurance or our payment methods, please call us at (403) 255-1591!